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Please note, our local offices provide assistance only on specific topics.
Schedule an appointment for you at one of our local Taxpayer Assistance Centers so you can get help face-to-face. Provide an interpreter over the phone, or. If you can't find the answers to your tax questions on IRS.gov, we can offer you help in more than 350 languages with the support of professional interpreters.
Phone lines in Puerto Rico are open from 8 a.m. Residents of Alaska and Hawaii should follow Pacific time. Our help lines are open Monday through Friday. Telephone service wait times are generally higher on Monday and Tuesday.Some telephone service lines may have longer wait times. Telephone service wait times can average 19 minutes.Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline.Telephone service wait times can average 13 minutes.Court approval letter or our IRS Form 56, Notice Concerning Fiduciary Relationship (for estate executors).Third parties calling for a deceased taxpayer Preparer tax identification number or personal identification number.Valid Form 8821, Tax Information Authorization or Form 2848, Power of Attorney and Declaration of Representative.Verbal or written authorization to discuss the account.Filing status – single, head of household, married filing joint, or married filing separate.Individual Taxpayer Identification Number (ITIN) for taxpayers without a Social Security number.Social Security numbers (SSN) and birth dates.
Our representatives must verify your identity before discussing your personal information. Telephone assistors can help with many topics but see the list of topics our assistors can’t address.
Are your Social Security benefits taxable?. Are your unemployment benefits taxable?. Use our Interactive Tax Assistant to answer your tax-related questions, such as: Get the latest information on IRS operations and services. Do not file a second tax return or call the IRS. We’re processing all mail in the order we receive it. It’s taking us longer to process mailed documents including paper tax returns. To get your AGI quickly, order a tax transcript online or access your Online Account. Note: You can’t get your AGI over the phone. Sign your e-filed return with your adjusted gross income (AGI). E-file options for individual taxpayers. Individual Taxpayer Identification Number (ITIN)įile an accurate return and use e-file and direct deposit to avoid delays. If you're a business, or an individual who filed a form other than 1040, you can obtain a transcript by submitting Form 4506-T, Request for Transcript of Tax Return. Note that each Account Transcript only covers a single tax year, and may not show the most recent penalties, interest, changes or pending actions. You can request an Account Transcript by mail. Other ways to find your account information Refer to the accessibility guide for help if you use a screen reader, screen magnifier or voice command software. There are compatibility issues with some assistive technologies. Approve and electronically sign Power of Attorney and Tax Information Authorization from your tax professional. View any authorization requests from tax professionals. View digital copies of certain notices from the IRS. View information about your advance Child Tax Credit payments. View information about your Economic Impact Payments. View key data from your most recently filed tax return, including your adjusted gross income, and access transcripts. Get email notifications for new account information or activity. View details of your payment plan if you have one. Learn about payment plan options and apply for a new payment plan. View 5 years of payment history, including your estimated tax payments. You can also make a guest payment without logging in. Make a payment from your bank account or by debit/credit card. View the amount you owe and a breakdown by tax year. More information about identity verification is available on the sign-in page. If you don't have an existing IRS username or ID.me account, have your photo identification ready. Access your individual account information including balance, payments, tax records and more.
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